Terms of service
Terms of Service
Welcome to Mellow Mountain Flutes!
By visiting our website (MellowMountainFlutes.com) and/or purchasing something from us, you agree to the following Terms of Service. Please read them carefully before using the site or placing an order.
1. General Information
This website is operated by Mellow Mountain Flutes. Throughout the site, the terms “we,” “us,” and “our” refer to Mellow Mountain Flutes.
By accessing or using our website, you agree to be bound by these Terms, as well as our Return Policy, Shipping Policy, and Privacy Policy.
We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website after any changes means you accept those updates.
2. Product Information
Each flute is handcrafted and unique. While we do our best to provide accurate descriptions and photos, natural variations in wood grain, tone, and finish are to be expected and are part of what makes every flute special.
We can’t guarantee that your device’s display of color will perfectly match the real item.
3. Orders & Payments
All prices are listed in U.S. Dollars (USD).
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, errors in pricing, or product availability.
Payment must be received in full before your order is processed or shipped.
4. Shipping
We currently ship within the United States only.
Please review our Shipping Policy for details about processing times, shipping rates, and lost or damaged packages.
5. Returns & Refunds
We accept returns within 14 days of delivery, as long as the item is in new, undamaged condition and returned in its original packaging.
Buyers are responsible for return shipping costs.
Please see our Return Policy for full details.
6. Intellectual Property
All content on this website—including text, photos, product descriptions, and logos—is the property of Mellow Mountain Flutes and may not be copied, reused, or distributed without written permission.
7. Limitation of Liability
Mellow Mountain Flutes is not liable for any damages, injuries, or losses that result from the use or misuse of our products or website.
Our total liability for any claim shall not exceed the amount paid for the product in question.
8. Governing Law
These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of the United States and the State of Virginia, without regard to conflict of law principles.
9. Contact Information
Questions about the Terms of Service should be sent to:
📧 mellowmountainflutes@gmail.com
🌐 https://mellowmountainflutes.com